# # (SCO Unix) I need to remotely assist a sco customer; what can I do?
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© December 2003 (various)

This article is from a FAQ concerning SCO operating systems. While some of the information may be applicable to any OS, or any Unix or Linux OS, it may be specific to SCO Xenix, Open There is lots of Linux, Mac OS X and general Unix info elsewhere on this site: Search this site is the best way to find anything.

I need to remotely assist a SCO Unix customer; what can I do?

Update: today, with RDP, VNC, and more, there's probably no need for this at all.

You can use the 'SPY' filesystem included in TLS604: here a short description:



spyfs:      A filesystem that allows authorised users
to watch people typing on console, serial ports, or
pseudo ttys, as well as any program output.  Also shows
multiscreen(M) contents.  Can also inject characters as
if they typed it.
 

By using it you can 'watch' what the remote user is doing and also interact with it; a very useful package.

Roberto Zini

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